Privacy policy.
How Telemedic 500 handles the information you send us. Effective November 2, 2026.
What we collect
- Audit requests. When you request an audit, we receive the details you enter: your name, title, company, email, phone, agent count, sites, channels, NPS and message.
- Call recordings. Clients upload call recordings and chat transcripts for evaluation, along with the uploader’s email address and the company the upload key belongs to.
- Technical data. Our hosting provider, Cloudflare, processes standard request data such as IP addresses to deliver and protect the site. This site does not use advertising or tracking cookies.
How we use it
We use audit requests to contact you and scope your audit. We use recordings only to evaluate calls, counsel agents and report to the client that sent them.
How recordings are protected
Recordings are uploaded over an encrypted connection to private storage that is encrypted at rest. Each client has its own upload key, files are stored separately by client, there are no public links, and access is limited to the evaluation team. We ask clients to pause or redact payment card numbers before uploading.
How long we keep it
We keep recordings only as long as the engagement requires, or as your contract specifies, and delete them on request.
Who we share it with
We do not sell personal information. We share it only with service providers that run this site and its storage (Cloudflare) and payments (Stripe), and when the law requires it.
Your choices
To access, correct or delete information you sent us, email shaya@talmudico.com or call (386) 631-6123.
Effective November 2, 2026.