$88 per agent, per month.
Billed annually. 500-agent minimum. One plan, the full standard, built for enterprise contact centers.
Telemedic 500 costs $88 per agent per month, billed annually, with a 500-agent minimum. The minimum engagement is $44,000 a month, or $528,000 a year. Every engagement includes independent call evaluation, monthly counseling for every agent, supervisor reporting, secure recording uploads and the certification audit.
per agent, per month. Billed annually. 500-agent minimum.
From $44,000 a month, or $528,000 a year.
- Independent evaluation of recorded calls and chats, in English and Spanish
- The full scorecard on every evaluated call, with written evaluator notes
- A private counseling portal with an individual login for every agent
- Monthly counseling sessions built from each agent’s own calls
- Supervisor team matrix, month detail and sign-off tracking
- Receipt codes that verify each agent completed their session
- Your NPS or post-call survey results reported alongside each agent’s counseling record
- Secure, encrypted upload for your call recordings
- The certification audit, and the Telemedic 500 emblem for centers that meet the bar
One plan, the full standard. There is no lighter version of this audit.
Price your center
The minimum is 500 agents.
At checkout, each agent seat is $1,056 a year ($88 × 12). Enter your agent count there; the minimum is 500.
What it costs at your size
| Agents | Per month | Per year |
|---|---|---|
| 500 | $44,000 | $528,000 |
| 750 | $66,000 | $792,000 |
| 1,000 | $88,000 | $1,056,000 |
| 2,500 | $220,000 | $2,640,000 |
| 5,000 | $440,000 | $5,280,000 |
How you can pay
- Online: start the annual subscription with a card through secure Stripe checkout.
- Invoice: request a proposal and pay by invoice or bank transfer, the usual route for enterprise procurement.
The fine print, in plain words.
How is Telemedic 500 priced?
$88 per agent per month, billed annually. One plan includes everything: evaluation, monthly agent counseling, supervisor reporting, secure uploads and the certification audit.
Why is there a 500-agent minimum?
Telemedic 500 is built for enterprise contact centers, and the accreditation is only meaningful when it covers the whole floor. The minimum keeps every engagement at the scale where the standard applies.
What is the minimum annual cost?
500 agents × $88 × 12 months = $528,000 a year, which is $44,000 a month.
How is it billed?
Annually, in advance. Each agent seat is $1,056 a year ($88 × 12). You can start the subscription online by card, or request a proposal and pay by invoice or bank transfer.
What counts as an agent?
Any person who handles customer calls or chats that are evaluated in the program.
Can we add agents during the year?
Yes. Contact us and additional agents are added at the same per-agent rate.